Shipping Policy
Topicals ships exclusively to addresses within the United States and provides free tracked standard shipping on every order.
Delivery Area and Shipping Cost
Only domestic U.S. destinations are supported; every order using standard shipping is shipped free by Topicals.
Processing and Transit Estimates
The usual schedule is 1–2 business days for order handling and 4–6 business days for carrier transportation after shipment.
Weekends, U.S. public holidays, severe weather, carrier interruptions, peak demand, or an address problem may extend these estimates.
Tracking Information
Once the parcel leaves fulfillment, Topicals provides tracking information through the checkout contact channel.
Customers should provide a complete delivery address and contact sfeli2051sherry@gmail.com immediately if a correction is needed; a change cannot be guaranteed after fulfillment begins.
Cancellations, Taxes, and Assistance
Topicals can consider cancellation before dispatch; shipped orders follow the Refund Policy, and all taxes are collected according to applicable law.
For tracking, delivery, damage, or missing-item assistance, contact sfeli2051sherry@gmail.com or 812-794-4661 during Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT)).
Store Contact Record
Legal business name: Topicals
Storefront name: Topicals
Customer care email: sfeli2051sherry@gmail.com
Customer care phone: 812-794-4661
Mailing and return address: 6927 Kenny Ln, Portsmouth, Virginia, 23703, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))
Merchant Contact Information
Topicals
Email: sfeli2051sherry@gmail.com
Phone: 812-794-4661
Business and return address: 6927 Kenny Ln, Portsmouth, Virginia, 23703, United States
Order Cutoff and Time Zone
The daily order cutoff is 5:00 PM in the store time zone, America/Los_Angeles. Processing time is 1–2 business days and is separate from the estimated 4–6 business days in transit.