Payment Policy

Topicals provides secure USD checkout and the card-payment terms below for United States customers.

About Credit/Debit Card

Credit and debit card checkout at Topicals supports Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover, with USD as the sole settlement currency.

Billing Accuracy, Review, and Taxes

Accurate billing and contact information is required. Topicals may review or cancel a transaction that cannot be authorized or presents a material fraud risk.

Applicable legal tax rules determine the amount collected at checkout; no fixed tax-free treatment is represented by Topicals.

Card-Issuer Decisions

Topicals relies on Shopify and approved payment processors for encrypted handling and does not store a customer’s full card number or security code.

A customer’s financial institution determines whether to authorize, hold, verify, or decline the card transaction submitted through Topicals.

Approved Payment Refunds

An approved refund is returned to the original payment method and must reach that method within 5-10 business days. Questions may be sent to sfeli2051sherry@gmail.com or 812-794-4661 during Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT)).

Store Contact Record

Legal business name: Topicals
Storefront name: Topicals
Customer care email: sfeli2051sherry@gmail.com
Customer care phone: 812-794-4661
Mailing and return address: 6927 Kenny Ln, Portsmouth, Virginia, 23703, United States
Support availability: Monday to Friday, 9:00 AM–5:00 PM (Pacific Time (PT))